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Telehealth Service

Telehealth is conducting individual, couples, or group sessions through videoconferencing with a therapist in a secured private room. Your session will be HIPPA encrypted which means that the confidentiality of the session and your protected health information is safe. Meeting with your therapist through telehealth has advantages and disadvantages which are outlined in the required consent forms. All potential clients must be a resident of New York State and will be screened to determine if they are suitable for this method of treatment because telehealth service is not appropriate for everyone.

During the first session, the therapist will answer any questions about telehealth service.  Together you will discuss preferred communication methods outside of sessions (email, text), your presenting problem, and a pathway for effective treatment goals that will lead to a positive outcome.  The necessary desire, motivation, and commitment in a telehealth service is no different than attending a session in person.

TRUSTWORTHY COUNSELING BY PROFESSIONALS

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First Light Psychological Services takes most insurances. Prior to the first session, your insurance benefits are verified for what is covered. Anything that is not covered such as deductibles, co-payments, or private session fees are the client’s financial responsibility. When conducting telehealth sessions these fees are typically charged to the client’s credit or debit card within 48 hours after the session has ended.

Some insurance companies permit out-of-network benefits. If we are an out-of-network provider, we will bill the insurance company as a convenience to you, but you will still be responsible to pay session fees at the time of service. Reimbursement for out of network providers are generally paid directly to the insured and not to the provider. If you do not have insurance or prefer not to use your insurance carrier, individual session fees are $125.00 per session for 45 minutes, and couples counseling is $250.00 per session for 90 minutes. Group sessions fees are $50.00 and most groups are conducted in person. 

There are constant changes regarding telehealth services and we do our best to keep up with the clinical and legal issues surrounding telehealth. Recently it was approved to remain an option for clients through 2023.

First Light Psychological Services takes most commercial insurances. Prior to the first session, your insurance benefits are verified and you are notified of any financial responsibility that is not covered by your insurance benefits. When conducting telehealth sessions any fees are charged to the client’s credit or debit card within 48 hours after the session has ended.
First Light Psychological Services takes most commercial insurances. Prior to the first session, your insurance benefits are verified and you are notified of any financial responsibility that is not covered by your insurance benefits. When conducting telehealth sessions any fees are charged to the client’s credit or debit card within 48 hours after the session has ended.
Some insurance companies permit out-of-network benefits. If we are an out-of-network provider, we will bill the insurance company as a convenience to you, but you will still be responsible to pay session fees at the time of service. Reimbursement for out of network providers are generally paid directly to the insured and not to the provider. If you do not have insurance or prefer not to use your insurance carrier, individual session fees are $125.00 per session for 45 minutes, and couples counseling is $250.00 per session for 90 minutes. Group sessions fees are $50.00 and most groups are conducted in person.
Some insurance companies permit out-of-network benefits. If we are an out-of-network provider, we will bill the insurance company as a convenience to you, but you will still be responsible to pay session fees at the time of service. Reimbursement for out of network providers are generally paid directly to the insured and not to the provider. If you do not have insurance or prefer not to use your insurance carrier, individual session fees are $125.00 per session for 45 minutes, and couples counseling is $250.00 per session for 90 minutes. Group sessions fees are $50.00 and most groups are conducted in person.
Telehealth is not for everyone. A therapist has an ethical and professional obligation to determine if the client’s presenting problem and past clinical history is appropriate for teletherapy. If these services are determined to be clinically unsafe for a client, a referral will be provided to ensure the client receives the treatment they need in a more appropriate clinical setting. First Light Psychological Services practices within the New York State rules of telehealth services.
Telehealth is not for everyone. A therapist has an ethical and professional obligation to determine if the client’s presenting problem and past clinical history is appropriate for teletherapy. If these services are determined to be clinically unsafe for a client, a referral will be provided to ensure the client receives the treatment they need in a more appropriate clinical setting. First Light Psychological Services practices within the New York State rules of telehealth services.

How to Get Started

If you are interested in telehealth sessions, please call the office or email us at info@firstlightpsych.com to check on availability. All phone and email messages will be returned within 48 hours. Once availability is established, the office manager, Mr. Ratonel, will personally email you an attachment containing forms that are required to be filled out to start treatment and to verify your insurance benefits. Return the completed forms by email directly to Mr. Ratonel and NOT to the general email address provided above. This will ensure the completed forms and the information they contain are being sent to a HIPPA encrypted email address to protect your information and privacy. 

Contact Us

Your opinions are important to us. Whether it is a simple question or a valuable suggestion, we are here 24/7. You can call us by phone or email us directly.

Info

800-403-4360
info@firstlightpsych.com

Address

517 Route 111 (Hauppauge Rd),
Suite 3A Hauppauge, New York 11788

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